This month, we partnered with Melissa Mulholland, Cloud Profitability Lead at Microsoft, to help partners succeed with the Microsoft CSP program and become Modern MSPs.
Bits & Bytes
The BitTitan Blog for Service Providers
Partner Spotlight: Sam Restifo, Microsoft MSP Business Development Lead, APAC
This month, we’re focusing on Cloud Profitability. BitTitan partnered with Sam Restifo, Microsoft MSP Business Development Lead for theAPAC region, for our Cloud Profitability Webinar.
What’s an Automated Runbook?
What's an automated Runbook, and why do you need it to get organized? The short answer: it's how we bring your documentation and intellectual property to life in MSPComplete.
How Systems Integrators Embraced The Cloud
With the advent of the hybrid cloud, enterprise customers saw a valuable opportunity to integrate their on-premises data center with cheaper, Agile implementations which were easily scalable in the cloud. To meet this emergent customer need, SIs (Systems integrators)...
The Sales Plan That Rocks Sustainable Cloud Services Business
It’s the hard truth that most value-added resellers (VARs) and Solution Providers (SPs) fail to acknowledge and then ultimately take too long to address. Once you commit to creating or growing a cloud services business, you’ve got to alter your sales model to ensure...
The SaaS Sales Model That Sails At 80 Knots
I am very fortunate to have worked with many SaaS organizations, either for a three-month consulting period, or a full six months to a year service to help them in bootstrapping their sales and marketing engine. We believe that SaaS selling is a lot like sailing. I...
Modern MSPs Win with High-Value, High-Margin Cloud Services
Reselling licenses does not yield a high-value business. Let's say you've been reselling XaaS apps licenses at $50 per user per year with a 20% reseller commission. As a license-only business, you will generate only $50,000 in annual gross margin even after the sale...
We Asked Our Developers: What Work Annoys You?
At BitTitan, if you ask one of our developers how long it will take to fix something, a popular answer is “two hours or six days.” It’s harder to convey in text than through voice, but rest assured there’s a dash of sarcasm in there. We're on a mission to end annoying...
Change Your Approach to Profitability with Automation
The cloud is not keeping ITSPs from being more profitable. A new ModernMSP article by George Mellor, President and CEO of KloudReadiness, points out that a focus on how external forces are hurting profitability is a missed opportunity to take control of the...
Solving the Profitability Problem: Automation
Gartner predicts that by 2020, a corporate "no-cloud" policy will be as rare as a "no-Internet" policy is today. What else is trending up? Competition in the channel—and frustration, too. The outlook on cloud has shifted as winners and losers have emerged.