October 16-18, 2017 in Denver, CO


At Elevate you’ll learn how to become a Modern MSP and build your cloud and managed services businesses on MSPComplete. You’ll gather with top executives from leading IT service providers as you exchange ideas on expanding and building new services, learn to create business opportunities through the BitTitan ecosystem, and make connections through exclusive networking events.


Technical professionals and business decision makers alike. Whether you’re a BitTitan partner or not, learn how to become a Modern MSP and master the MSPComplete platform.


  • Plan for growth:

    Powerful sessions for business leaders and technologists with information they can’t get anywhere else about transforming their business, launching new services, maximizing profitability, and helping their delivery teams work happier.

  • Stay updated on industry trends:

    Understand how to build service portfolios, go-to-market plans, and channels with top notch speakers, including “Futurist” Jack Uldrich, executives from Microsoft and other cool tech companies, and MSP industry experts.

  • Remain competitive:

    Master the art of the Automated Runbook, and be the first to learn about a huge new product launching exclusively at Elevate. See how MSPComplete is evolving to improve your user experience and make money with your current portfolio of products.

  • Connect and have fun:

    Converge with 200+ decision makers from around the globe, expand your professional network, and enjoy executive-class attendee events with other Modern MSPs.


Chris Hertz: Former CEO, New Signature

Former CEO of New Signature, driving 12 years of consecutive double-digit revenue growth as an industry-recognized, award-winning MSP.

Christopher Hertz was the Founder and CEO of New Signature where he led the company’s customer-service-oriented culture, set the company’s long-term strategies, achieved 12 years of consecutive double-digit plus revenue growth, and exited after selling the company in 2015. Christopher is an industry expert who has presented in the US and Europe and has been quoted in dozens of publications including Time Magazine. Under his leadership, New Signature was recognized with more than 100 awards, including 2015 and 2014 Microsoft United States Partner of the Year. He holds a Master of Business Administration degree from the MIT Sloan School of Management and a Bachelor of Science degree with a double major in Information Management and Technology and Anthropology from Syracuse University.


Jack Uldrich: Global Futurist, Speaker, Author

Global futurist, speaker, and award-winning author, presenting the keynote session The Future Demands Unlearning.

Jack Uldrich is a well-recognized global futurist, speaker, and author of eleven books, including a number of award-winning best sellers. He is a frequent guest on national media and regularly appears on the Science Channel’s television program, “FutureScape” and the Discovery Channel show “Inside Out.” He is a prolific speaker on technology, change management and leadership and has addressed Fortune 100 corporations, venture capital firms, associations, not-for-profit organizations and state and regional governments on five continents.

Jack is also an ongoing contributor on emerging technologies and future trends for a number of publications, including The Wall Street Journal, Forbes, Wired Magazine and BusinessWeek.


Aaron Sherrill: Senior Analyst, 451 Research

Senior Analyst at 451 Research for Managed Services sector and former VP and CTO for two large MSPs, driving technical strategy.

Aaron Sherrill is a Senior Analyst at 451 Research covering the Managed Services sector. He previously served as Vice President and Chief Technology Officer for two of the largest MSPs in the market. He was instrumental in growing the MSP business, driving technical strategy, developing and leading information security programs, and bringing new managed cloud and service options to the marketplace.

Aaron has 20+ years of experience across several industries, including private sector companies and IT management for the Federal Bureau of Investigation. He holds degrees in business, computer science, and a MBA, along with multiple certifications that require accreditation such as the Certified Information Systems Security Professional (CISSP) certification.


Jeff Tench: CEO, New Signature

Current CEO of New Signature with 20 years of leadership in technology, including SVP of Product Management and SVP of Product and Marketing.

Jeff Tench is the CEO of New Signature. As CEO, Jeff leads the executive team to set the direction and focus of the company and participates as a member of the New Signature Board of Directors.

Jeff is a focused leader with a passion for building great culture through team work and collaboration. He brings sales management and leadership experience from his successful 20 year career in the telecommunications and technology sector to New Signature. Jeff began his career at US WEST Communications serving in a range of product management and marketing positions followed by a 11 year career at Level 3 Communications. At Level 3, Jeff held a variety of positions, including SVP Product Management, SVP of Product and Marketing for Level 3’s European Markets Group. He left Level 3 in 2010 as President of Business Markets Group. Most recently, Jeff was the CEO of Teliris, Inc., a Columbia Capital portfolio company which was sold to Dimension Data Holdings in 2014. Jeff graduated from Vanderbilt University and lives in Boulder, CO with his wife and two children.


Todd Hussey: CEO, CSBexcellence

20-year tech startup veteran helping MSPs modernize sales and marketing, and move from transactional business to recurring cloud revenue.

Todd Hussey is a 20-year tech startup veteran with expertise in the Cloud Solutions and Managed Services Provider businesses as a channel sales executive, consultant, advisor, and business leader. His successes include two IPOs and five acquisitions, growing these businesses from $0-100m+ in 30+ countries.

Today, Todd is the CEO of CSBexcellence, helping MSPs to improve their channel partner business and move from traditional transactional-based businesses to recurring cloud revenue. As a HubSpot Gold Certified Agency Partner, Todd helps MSPs grow revenue through developing and delivering modernized Inbound marketing experiences.


George Mellor: CEO, KloudReadiness

30-year VAR and MSP veteran in IT sales leadership and management, delivering innovative solutions that create long-term relationships.

George Mellor is a 30-year seasoned veteran of the IT industry with more than a dozen years of experience in sales leadership and management positions. With over 20 years dedicated to delivering innovative solutions to clients as a Value Added Reseller (VAR) and Managed Services Provider, he has leveraged his extensive sales and operational expertise to create valuable long-term relationships with both clients and vendors.

Prior to founding KloudReadiness, George co-founded VARcompliance (acquired by Netformx), and held senior leadership roles at several solution providers, including CBE Technologies, Netivity Solutions (now NWN Corporation) and Charter Systems.


Geeman Yip: Founder of BitTitan

CEO and founder of BitTitan, with 20 years of experience in software and IT, including Microsoft and cloud-based SaaS.

Geeman Yip founded BitTitan in 2007. As CEO, he’s managed, defined, and driven the company’s core technologies and strategic growth—from an email migration startup to an established player enabling businesses to adopt and upgrade to new cloud services.

Geeman has more than eighteen years of experience in the software and IT industry including email services, identity management, telephony systems and business productivity applications. Prior to BitTitan, Geeman shipped dozens of products at Microsoft, ranging from consumer devices to enterprise services. He contributed to the release of Microsoft Windows, Microsoft Exchange Server, Microsoft Forefront Identity Manager and the Microsoft Office suite. Geeman holds an Information and Computer Sciences degree from University of California, Irvine and is the author of multiple US software patents.


Check out our can't-miss sessions, including tracks for business and technical professionals. Be the first to hear our next industry-shaking product announcement, made live at Elevate! We'll reveal more of our agenda as we get closer to the event, so stay tuned!
  • General Sessions

    • Benchmarking Your MSP Business
    • Get Ahead of What’s Next for the IT Services Industry (with Aaron Sherrill)
    • How a Successful SI Transformed into a Modern MSP (with Attunix)
    • Panel: Ask the Modern MSP Experts
    • The Evolution of Invisible IT (with Geeman Yip)
    • The Future Demands Unlearning (with Jack Uldrich)
    • BitTitan Product Announcement to Blow Your Mind a Mile Higher
  • Business Breakouts

    • How to Build Recurring Revenue with Office 365
    • 3 Surefire Ways to Make Money with Azure in Just 90 Days
    • Mergers & Acquisitions in the Age of the Modern MSP (with Chris Hertz)
    • 10 Steps to Verticalize Your Service Offerings
    • How to Double Sales with a Modern, Inbound Marketing Strategy (with Todd Hussey and George Mellor)
    • Use Core Values to Drive a Winning Culture (with Chris Hertz and Geeman Yip)
  • Technical Breakouts

    • Create Your Own One-Click Automation in MSPComplete
    • End Annoying Work with PowerShell
    • Introduction to BitTitan MSPComplete APIs
    • MSPComplete 101: How to Build Custom Service Runbooks
    • MSPComplete 101: How to Deliver the World's Greatest Office 365 Migrations
    • How 3 Engineers Used MSPComplete to Improve Everyday Life


Need to show your manager how Elevate is an investment in you and the broader company? This business justification letter will help you explain the impact of key takeaways, as well as calculate attendance costs.


Welcome to the Revolution

Monday, October 16 5:30pm – 7:00pm

Following an insightful keynote from Jack Uldrich to kick off the conference, you’ll meet and mingle with other attendees and exhibitors. Enjoy drinks, hors d’oeuvres, and live entertainment on the rooftop deck of The Westin Denver Downtown.

Work Hard, Play Harder

Tuesday, October 17 7:00pm – 11:00pm

Party like a Modern MSP Revolutionary. Join us in downtown Denver at Punch Bowl Social for bowling, table and arcade games, dinner, drinks, and celebration! Shuttles between the hotel and event will be provided.

Exhibit Hall

View the latest solutions to help you deliver better cloud services and build more efficient channels. Meet with key BitTitan partners as they answer your questions and provide guidance on best practices and opportunities for growth.

Networking Lounge

Connect with like-minded colleagues and share information in a casual environment. The Networking Lounge is a great place to meet with the people that you want to have focused dialogue with at Elevate.

Mobile App

Free! Available in August

Navigate all aspects of the conference before, during and after the event! Connect with other attendees, manage your personal agenda, learn more about sessions, explore Denver, and more.

Social Media

Start a conversation or join us on Twitter @BitTitan, #Elevate17 and connect with colleagues through our Facebook page.


Registration includes full access to every session at the conference, all of the conference materials, exclusive take-away resources available to attendees only, six meals over three days, and two really fun parties. Attendees are responsible for their own travel and hotel expenses.



Register on or before June 15, 2017



Register June 16, 2017 through August 1, 2017



Register August 2, 2017 through October 13, 2017


Increase your visibility, cultivate new leads, and do business with industry leaders by investing in Elevate as a sponsor. Space is limited and will fill up fast, so act now to secure your spot.

Position your organization as a leader in the Modern MSP Revolution and become a sponsor for Elevate. Space is limited and will fill up fast, so act now to secure your spot!


  • About the Venue

    The Westin Denver Downtown: 1672 Lawrence St, Denver, CO 80202

    Located in Denver's vibrant LoDo area, this four-diamond hotel is near the famous 16th Street Mall and a mere 5 blocks from Union Station, the arrival station from Denver International Airport. Take a stroll down Larimar Square, one of the most historic blocks in downtown, and discover locally-owned shops and a blossoming culinary scene – downtown’s most exciting things to do and see are all nearby. The Westin Denver Downtown puts you in the heart of the Mile High City.

  • Hotel Reservations

    Click here to book your hotel reservations.

    The BitTitan group rate is $239.00 per night, plus applicable taxes currently 14.75%. Standard in-room internet access is included in the group room rate. The cut-off date for hotel reservations is Saturday, September 23, 2017. After this date, we will do our best to secure a hotel reservation for you at the group rate, but cannot guarantee it.

  • Transportation

    The Westin Denver Downtown is 26 miles (about 37 minutes) from the Denver International Airport (DEN).

    Click here for transportation options to and from the Westin Denver Downtown.

  • Cancellation Policy

    • Full refund if cancellation is received on or before Monday, May 15, 2017.
    • 50% refund if cancellation is received between May 16 and August 1, 2017.
    • No refund if cancellation is received on or after Wednesday, August 2, 2017.
    • Substitutions will be allowed through Friday, October 13, 2017. No substitutions after this date.
  • I’ve already registered. How do I make changes?

    You may review and make changes to your registration information by visiting the Registration page. Once you have logged in you may:

    • Edit or cancel your registration
    • View and print your current confirmation information
    • Create or edit hotel reservations
    • View and print a copy of your current invoice or receipt
  • Will I need a badge to get in?

    Yes, a conference badge is required for entry into all conference functions. Please pick up your badge at the Elevate registration desk during open registration hours. For security purposes, be prepared to show identification. If you lose your badge, you may show photo identification and have it reprinted at a registration check-in deck for a $50 fee.

  • I have never been to Denver and want to bring my significant other. Can they attend any of the Elevate activities?

    Glad you asked! We do have a jam packed schedule, but are more than happy to host you and a guest at our attendee party on Tuesday night. There is a $100 fee for your guest. All other events are closed to registered attendees only.

  • What is the recommended conference attire?

    Business casual attire is suggested for all conference functions, with the exception of the attendee party which is casual. Meeting room temperatures can vary, so we also suggest you wear layered clothing for comfort and flexibility.

  • What is included in the registration fee?

    Your registration fee entitles you to the following:

    • Welcome Reception on Monday evening
    • Attendee Party on Tuesday evening
    • General Sessions / Keynotes
    • Breakout Sessions
    • Breakfast, Lunch and Refreshment Breaks on Tuesday and Wednesday
  • I can only send one person from my organization to Elevate. Can I get copies of the material presented at the conference?

    Yes! All presentations will be posted to the Elevate website within two (2) weeks of the event concluding.

  • What will be available on the mobile app?

    With the mobile app – available exclusively to registered attendees – you will be able to:

    • Stay updated. The most current information about the exhibit area, venue maps, and conference schedule* will be at your fingertips.
    • Connect. Find, message, and arrange meetings with other Elevate attendees directly through the app.
    • Personalize. Easily build and manage your schedule to ensure your experience matches your needs and interests.
    *Please note the conference schedule will only be available through the mobile app. No conference guides will be printed in an effort to reduce waste.
  • Where can I learn more about sponsorship and exhibitor opportunities?

    To learn about sponsorship and exhibitor opportunities at Elevate, download the 2017 prospectus or email us.

  • Who do I contact if I have additional questions?

    Please email us at Elevate@BitTitan.com.